Saturday Spent
October 3rd, 2009Saturday’s done. We didn’t do a lot, but we did get out. We went to IHOP for a very late breakfast, then Newbury Comics. I bought a stack of books and comics, Lisa bought a couple of DVD’s and a few CD’s. Weird, the guy double checked my ID when I presented my ATM card. Maybe I looked shifty or something.
After that came the 60+ minute debacle trying to get Lisa’s printer to work with either my laptop or hers. No luck. Damn HP website had a detailed list of instructions (all of which I tried) and ended with a “download and use the Printer Diagnostic Utility” … which I could not find anywhere. Follow all of the instructions as much as you want … you won’t actually find the damn utility. So, no utility, no diagnostics. I checked their forums and guess what? Their support suggests that you download the diagnostic utility. No explanation as to how, though. I called in for support, but gave up after fifteen (15) minutes on hold. Apparently 7:40 PM on a Saturday night is a busy support time because “all of our operators are busy assisting other customers” … really? Or do you just have the one person manning the weekend 3rd shift?
I eventually gave up and quit. It may just be time to buy a new printer. This time, it’ll be a network enabled printer that doesn’t need to be either directly connected nor have a dedicated print server. That would be cool.
Have you seen this site? There, I fixed it! It goes a long way to explain why there are so many safety regulations in the world … and why, despite all of them, someone, somewhere, has done something strange.





